Grimsley Agency of NY - North Syracuse

For Susan O’connor- Excellent service from Susan for all of my families insurance (Homeowners, Auto and umbrella policies). She is very proactive and has a strong sense of urgency which is what I look for in an agent. She is Great person with tremendous character and patience. Good luck Susan throughout the year with your many customers. God bless, Rick Musacchio

Sandy has been so helpful navigating our multiple policy needs, making sure that we have the required coverage for not only our home and vehicles, but for our new nonprofit building. She took a lot of time throughout the process explaining what coverage was needed for our unique lifestyle. We are both very grateful for her knowledge, unlimited energy and pleasant demeanor especially when some of the conversations bordered on challenging. She understands her business and on more than one occasion stated that she “ wanted to make sure we had the right coverage .” Her sincerity and perseverance are unmatched especially in our current world of mediocrity in business. I have no doubt we will stay with the Grimsley Agency for our remaining years , knowing we have a personal assistant who cares

We’ve used the Grimsley Agency for our insurance needs for over 15 years, and they’ve been excellent to work with. Their team is professional, responsive, and always provides outstanding service and support. We truly appreciate their long-standing partnership and highly recommend them!

Natasha is amazing. Best customer service and agent around. I have left 2 places to follow her and would do it again. If you want an agent who cares about their clients definitely go with her and you will be very happy

We have used the Grimsley Agency for our business insurance for 3 years and 2 different businesses. I have never emailed David and NOT gotten an immediate response. He has always answered our questions and done his best to address any concerns we have. I have recommended Grimsley to numerous people with small businesses.