Western Mass Auto Insurance

Indian Orchard, MA · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Indian Orchard
#1
of 3 insurance agents
City Percentile
100%
rating percentile
Address
Western Mass Auto Insurance, 512 Main St, Indian Orchard, MA 01151
Phone
(413) 543-3800
Website
www.westernmassautoinsurance.com

Western Mass Auto Insurance is an insurance agent located in Indian Orchard, MA. It is one of 3 insurance agents listed in Indian Orchard. Its 4.8-star rating is above the Indian Orchard city average of 4.4 stars. Based on combined rating and review volume, it currently ranks first among insurance agents in Indian Orchard. There are 10 photos associated with this location.

About Western Mass Auto Insurance

Starting in September of 2014, our agency is dedicated to providing the Western Mass area with affordable Auto, Motorcycle, Home, and Apartment insurance. We have two very convenient locations in Western Mass; one located in Indian Orchard and the... More

Customer Reviews

★★★★★ 5.0 Jalexis Bermudez · Feb 2026

I had the best experience with Erica! She was quick with giving me an amazing quote that she was able to customize to my needs ! She also was very helpful with the whole transfer process from my previous insurance to the new one. She explained everything thoroughly! I definitely would recommend them and specifically her to anyone!

★★★★★ 5.0 I Cas · Feb 2026

I had an excellent experience working with Erica. From start to finish, she was professional, attentive, and genuinely committed to resolving my issue. She took the time to listen carefully, explained everything clearly, and followed up to ensure everything was handled properly. Outstanding customer service.Thank you, Erica!

★★★★★ 5.0 Luis Guzman · Feb 2026

Chelsea was incredibly helpful and patient throughout the process. She helped me get a much better insurance quote, saving me almost $100 every month. Very attentive and easy to work with highly recommend!

★★★★★ 5.0 Grace Centeno · Jan 2026

I want to think Erica in the Indian Orchard office for all her help and her quick service. She shopped around and got me the best possible pricing was efficient very kind and courteous as well. If you’re looking for insurance, I highly recommend you check out Erica in the Indian Orchard office. She made me very comfortable and like I was her main priority. Thank you for all your help Erica

★★★★★ 5.0 Tay Bowens · Jan 2026

Been doing business with Western Mass Auto Insurance (now A-Affordable) since I started driving and they’re still the absolute best at what they do! I had the pleasure of being helped by Chelsea today. This was the second time I’ve chatted with her, and both times were a delight! She’s so friendly and knowledgable! She was able to help me shop around for new auto insurance and found me something that not only maintained the same level of coverage I had prior, but at a fraction of the cost! If you’re in Western MA and looking for auto insurance or you’re a new driver shopping around - stop by or give these good folks a call TODAY. Ask for Chelsea, she’s the best! 🙌🏾

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto insurance agencyHome insurance agencyInsurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.