Todd Oesterlei - State Farm Insurance Agent

Todd is over the top nice and helpful when getting you to sign up or add any insurance. But when you are in a situation where you have to use your insurance he is not helpful at all. He and the State Farm team changed claim approvals after work started did not notify me on declining 70% of a claim, all after work already started, lied about details from repair companies, a direct quote from their own claims department was “State Farm doesn’t care about fixing this issue, if you want anything to happen you need to get a 3rd party involved” I would highly recommend any over agent, and any other company for insurance. If you have any doubt about my claims in this post just do some searching about State Farm not paying out claims. Todd handled all of this by saying “his office is just caught

Todd, Tracey, and Sherrie are always very helpful and quick to respond with great service! They are all so nice and patient, even when I've probably asked them the same questions multiple times over the years. Insurance is never really at the top of my mind, but they are always there with answers when I really need them.

We were paying outrageous prices for auto insurance. Todd's company reached out and they said they could do better. Met Todd in person and signed off on getting insurance through him. Everyone in the office was very nice

It is always a pleasure doing business with Todd and Laura Oesterlei and his staff,Tracy. All are very knowledgeable and quickly efficient. They never lose patience with me and my kajillion questions. We have had home and auto coverage with Todd, Laura,Tracy and State Farm for well over 10 years and have never thought of changing companies. They are great and you are getting more than you realize you were most of the time.

Todd and his team are the BEST!! Nothing beats professional service that is also personable. The team makes my family feel like we're part of their family. For the past 8 years, Todd's team provides all of our auto coverage, including the kids as they start driving, life, and homeowners. No need to shop around, they have us covered! They make sure we understand our options and thoroughly discuss everything with us in detail. Special thank you and shout out to Tracey, she is AMAZING!