NC Farm Bureau Insurance

I love working with Todd Faulkner and the North Carolina Farm Bureau! I have been with them over 30 years. They are responsive and are always able to answer my questions. The few claims I have had to put in were handled quickly and satisfactorily. Thank you Todd and Angie and team!

Complete failure when it comes to communication. Rate hikes with no notifications provided (no tix/acc's). Phone calls and emails; you'd have to make 3-4 attempts before ever making contact. Will be advising others to look elsewhere. I have never worked with a business that was 100% comfortable providing subpar CS and loosing business.

I am so glad I switched over from another insurance company that I was with for over 30 years. And went with North Carolina Farm Bureau with Brooks Harrell in Knightdale! He was able to save me a lot of money each month for my insurance! We just recently added another vehicle and hadn’t heard anything or received anything in the mail. I normally do these types of things but my husband was off so he went to the office to handle it ( not his usual thing) Long story short he didn’t get any temp cards or anything , so I was unsure if he actually had coverage and I didn’t want the husband riding around with no insurance , so I reached out this evening after 7:00 and less than five minutes later I received response from Brooks letting me know he would check it out in the morning and get ba

Highly recommend. Great customer service. Kimberly (sorry if I'm misspelling!) was very knowledgeable and helpful. Thank you!

Todd and his staff are super friendly and knowledgeable. He definitely takes the time to get to know you and your situation. I highly recommend!