Mountain Ridge Insurance Group

⭐️⭐️⭐️⭐️⭐️ Mountain Ridge Insurance Group provided outstanding service! The team was professional, knowledgeable, and genuinely committed to helping me find the best insurance coverage. They made the entire process simple and stress-free, always answering my questions promptly and clearly. I highly recommend Mountain Ridge Insurance Group to anyone looking for reliable and trustworthy insurance solutions!

My wife and I went through Mountain Ridge Insurance for quite a while. They were very good when we had them as our broker. We lost our car a few months back and had to cancel our policy. Upon cancellation, the person on the phone mentioned that if we wanted to start back up again we should give them a call. I agreed without hesitation, as they've always been so supportive and helpful. We were able to acquire a different vehicle and I called today. A different woman picked up the phone. I told her we'd like to start up a policy again, and she informed me that this insurance group only handles existing policies and I should seek car insurance policies elsewhere. (She recommended a different agency.) Perhaps I did not read the fine print somewhere. I could see nowhere on their website that

Best insurance experience ever! Lance was super easy to communicate with and got quotes even sooner than he expected and saved me a great deal of money. So appreciate him and his team!

Absolute joke. I called multiple times because i was having issues with my insurance and the claim i had. they just kept passing the ball back to the insurance company and told me nothing they can do. They let my former insurance company run my rates sky high with no pushback. Whats the point of a brokerage when they refuse to help snd let insurance companys walk all over you. Do yourself a favor and forget about this place. Rick was my agent but i was not able to speak to him once in the 2 years i was with these guys.

I bought my family business two years ago and switched insurance providers at the same time. Our old insurance provider knew my father well, but we were not happy with the lack of attention we received when his sons took over. We would never get responses from them and they were never proactive in reaching out to us regarding our insurance. Matt, Rick, and Alisha on the other hand have been more willing, helpful,proactive, and overall I’ve been very impressed with level of personal detail and help given to us in the last two years. Not only is the service top notch, but the price was great as well. For the same amount of coverage they saved us about $5k/year just by taking the time sit down with us and understand our company’s needs. We had 3-4 instance related issues in the first 2 mont