Jeff Parsons: Allstate Insurance

Hello Jeff, I truly do hope this review finds its way back to you. It's been a few years since I've been insured by Allstate and Jeff was my agent, but my experience with Jeff was so bad that it still rubs me wrong till this day. I figured if I could help at least one other person avoid Jeff Parsons then writing this review will be worth it. Do you know how bad of an agent has to be for someone who hasn't been insured by them for years, to come back years later to write a one star review? Where to start. I would consider myself to be a good client. Never once got into an accident. Never once filed a claim. I drive a safe little economy car. All this is to say, I'm not an annoying or risky client to deal insure. I've maybe corresponded with Jeff, 3 times tops in my entire time being with h

I was definitely not in good hands like their slogan says. I have never been treated so badly by an agent and company in my life. The amount of problems I have had is way too long to explain, so I will just explain the main problem. My son and I have been customers of Jeff since 2019. In March of 2021, my son had to get rid of a car because it had too many mechanical issues. My son still had to drive so I called Jeff to cancel the liability policy on the car he got rid of and asked that he be put on a new liability policy to allow him to drive one of my cars. Jeff said it would be too expensive to put my son on a new liability policy on my car and that he could put him on an “umbrella” policy to save me money. I trusted Jeff that he knew what he was talking about and that he had my best in

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Jeff has been great to work with for several years now. I originally signed up with Allstate online, and he was assigned as my agent. We are a busy family, and he has been great to work with…I have actually never met him in person, just an email or two takes care of basically anything.

Jeff is the absolute best. We live in an area where our cars are constantly being hit while parked. He always answers when we call, even when he is officially off work. He is extremely helpful, pleasant to work with, and knows his stuff. I've never been more happy with an insurance agent.