H & H Insurance

Really don’t understand all the 5 star reviews. I have been a customer and called on a Friday and left a message with all the needed info to get a quote on a vehicle I was thinking of purchasing. No call back. Called back on Monday afternoon and spoke with a woman and explained that I had left a message on Friday but hadn’t received a call back yet. She had me give her all the info again. I didn’t receive a call back until the next Friday again asking for information I had already provided twice. On top of that, no one ever apologized for the delay. It shouldn’t take a week to just get a quote. Switched agents and companies altogether. If they can’t provide a simple quote in a reasonable amount of time I can only imagine how they would handle a claim.

I've had HH insurance for a little over a year. I had to call in to update some information. I was very fortunate to speak with a very nice, professional and kind lady named, Carlee. Well, after multiple conversations, all with Carlee I was not able to complete my task that day. 100% my fault. The next morning I called and again it was Carlee. Thank God, because she helped me finally get everything taken care of for me! Carlee provided the best customer service I've ever received! Great company, great rates and top notch customer service! I highly recommend!

Buyer beware. H&H was by far the cheapest quote provided, but I had never heard of the insurance carrier so I was skeptical. When I asked why H&H provided a quote from this specific carrier Blake responded that it was the best fit. When asked why it was a good fit he got defensive and assumed I was questioning his integrity. He then told me to go with the other companies that I had gotten quotes from and hung up.

Amber is absolutely fantastic! She was able to get us a price for auto insurance that we are very happy with and saved us a ton especially from what we were paying for our previous policy with a different provider.

Tammy is such an awesome person! She has always been a great help with any and all my needs.! And has gone above and beyond to make sure things are correct on my policies! Thank you! :)