William C Earhart Co. Inc

So far so good! I've had two separate claim issues (one HRA and one medical procedure), basically initial claim denials with requests for more information. I called the office for each issue and they were both easily handled over the phone without the need to send in receipts or forms. Both administrators were kind and easy to work with.

Local 16 Member. This company is absolute garbage. Absolute worst customer service on the planet. Had my HRA card suspended (got nothing in the mail, had to call to find this out) and they literally can't tell me why it's suspended and to reinstate it I need to write them a physical letter asking for it to be reinstated. I would give 0 / 5 if it was an option as I'm sure most people on here would. Time to vote these clowns out they don't deserve our business

This place is a joke. Worst place I've ever had to deal with. I called many many times. Left voicemails that were never returned. Got onto the website to get proof of coverage for a caseworker & lawyer and it blocks me from seeing coverage for my two 13yr olds. Why? Cause they are over the age of 12 and I need their consent to see their name, birthday, address, group id & #... All the private info I put on the forms to sign them up in the first place. When I reached out through the messaging system I got Bonnie Hayes... Who at first told me to contact the IT Department... But gave me no contact info. And then listed all our kids and said they're covered. So I messaged back and said well I need the IT Department contact info. She had nothing but attitude and told me to call the main line, w

Years and years of being randomly removed from insurance. You need to call randomly once or twice or fifteen times a year to see if you’re still covered. Bonus you’ll randomly get notices saying hey you now have to send all of your information immediately or you’ll be removed.. at least once a year. Our most recent was three weeks ago with a spoken confirmation they received everything and it will not be a problem again. Less than a month and we’re already doing this again. If you’re bored and need something to do this is the insurance for you.

I'm on disability from work for about 6 weeks and had to set up my time loss checks. I was really scared to have to deal with this company after I saw all the bad reviews but everything seems to have gone smoothly. Sent my paperwork in last Thursday and when I called today (the following Tuesday) they had already processed my paperwork and sent out my check to me. Maybe my experience is somewhat of a unicorn but maybe they've also changed some stuff.