Warren Foley: Allstate Insurance

My experience has been great! The team works hard to make sure all discounts get applied as well as options for bundling ! Great customer service!

They couldn't care less. I was a loyal customer to Allstate for 20 years until yesterday. I had Auto, Homeowners and the Roadside service plan with Allstate. Because my house was built in 1995, the underwriter, Castle Key, dropped our policy. I expected my Allstate agent, Warren Foley, to help us find a competitive quote. After multiple phone calls and unreturned messages, I gave up and went searching for insurance myself. But Allstate, without contacting me, and without my knowledge or consent, uploaded a quote to my mortgage portal on my behalf. That new policy was more than $12,000!!! That was $5,000 more than my current insurance, which was already over $7,000. I found a policy for a third of that cost, with MORE coverage, and was able to kick Allstate to the curb. As of yesterday, th

In the beginning it was very easy to talk brokers but lately no one picks up the phone or calls you This is why I went with Hartford and it was slot cheaper also

What an absolutely abysmal excuse for an insurance agent and agency. I would have given them 0 stars if possible. Communication is non-existent, especially if you ever want to cancel anything, and if you get the main receptionist, you are directed to other people that have no clue how to help you or why you are being directed to them. I personally contacted Warren Foley beginning in early September via multiple emails and phone messages asking him to contact me and assist with canceling a life insurance policy, and I have still not heard one peep back from him or his office. This was my last policy with Allstate, and it is finally cancelled after several calls to the 800 number. Stay away from Warren Foley's office.

I cannot even begin to tell you how disgusted I am with this office. My dad needed to cancel his auto insurance policy as he no longer drives and it's truly been a nightmare. They refuse to help in any manner. I'll be cancelling all three of our policies with them.