Wachter Insurance Agency, Inc.

The last thing I wanted to do was to switch insurances; looking for better rates will do that to you. Wachter was awesome from the initial quote request. A direct call from Mr. Wachter himself to walk through the items and explain what other options were - and also explained what was covered in laymen terms. Appreciate the customer service.

Craig Watcher was very helpful and explained each step. Felt very comfortable with Craig and Erie insurance.

They made the entire process simple and easy! After looking online, we were contacted by the office to gain a few more pieces of information. We were promptly called back not even an hour later from Brian who went through every single step of coverage and explained everything in great detail. We were able to get our new insurance quickly and everything was done via phone and email that day. We really appreciate them!

Wonderful experience! So glad that we took our neighbor's advice and contacted Wachter Insurance Agency in Middletown. It was smooth and seamless from start to finish. We worked with Craig to get a home owner's policy for our mother. Craig was friendly, efficient, organized, and responsive. We were extremely pleased with his customer service and felt that we got a good policy for a fair price.

Mr. Brian Wachter went step by step over what we were looking for and helped us improve what we had before. He saved us money and we ended up with better policies on auto and home insurance along with taking an umbrella coverage as well. Too bad we did not contact him a long time ago.