Urbanski Insurance Inc

Stanley is one of the rudest people I have ever spoken to, and unfortunately, he also happens to be the owner of the company. He fails to get the work done and takes no responsibility. Instead of addressing concerns professionally, he dismisses them with arrogance and disrespect. Working with him was not only unproductive but also extremely unpleasant.

Hate to say, but parent insurance companies should terminate Urbanski as an agent. Old man (the owner) does not have a passion for his job of helping his customers. He should not be in this business.

I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they don't do business over the phone" in 2025. Immediately I didn't want to go with them because that's just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and there's plenty of money to pay the 6 month premium Urbanski had no information for me and didn't even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of enteri

The owner is one of the rudest people I have ever spoken to. He called multiple times well after normal business hours, then sent multiple texts demanding a call back. When told we would speak to him during normal business hours, he threatened to cancel our policy with if we did not do more business with him. He hung up on me twice. I would not recommend him to anyone.

Unprofessional, rude and horrible company. Try not to do business with them. Issued a policy without my authorization. Story: Came here to get a quote for car insurance and spoke with the owner Stanley. The owner calls me back and tells me he found a company and I would save money. I asked what the coverage consisted of and he kept on saying full coverage. He gave me the pricing and told me how much more I could save, he also told me I needed to pay in full in order to get this discount if not I wasn't going get it and wanted me to submit payment over the phone without me reviewing my quote and my coverages. I told him I will be coming in on Saturday to review and see my deductibles and all, he agreed. Friday I received a call from the insurance company he said he got the quote from and