Unum Group

Columbia, SC · Insurance agency

Rating
1.4/5
★☆☆☆☆ 1.4
Reviews
20
Rank in Columbia
#128
of 148 insurance agents
City Percentile
12%
rating percentile
Address
Unum Group, 1200 Colonial Life Blvd W #21, Columbia, SC 29210
Phone
(803) 798-7000
Website
www.unum.com

Unum Group is an insurance agent located in Columbia, SC. It is one of 148 insurance agents listed in Columbia. Its 1.4-star rating is slightly below the Columbia city average of 4.4 stars.

Customer Reviews

★★☆☆☆ 2.0 T Fontana · Aug 2025

To all the future clients that have problems with this insurance company, when you are out of work, filing a workmen comp claim. I strongly urge you to seek an attorney, they will make sure that Unum will pay what your are to be given.

★☆☆☆☆ 1.0 Sharon Frederick · Jun 2025

This is one of the most horrible places I have ever had to deal with. They don't waste anytime taking the premiums from your check, but takes their sweet time paying you. The trouble I have had dealing with these people is beyond ridiculous. I was out of work for 6wks before I even received a payment that was not even enough to pay anything. Just never have surgery, unless you can afford to be without a paycheck. I'm supposed to have another surgery, but I'm praying to God that it heals itself because I will not deal with them again.

★★★★★ 5.0 Kody Kaminer · Aug 2025

I find it comical all these people below me leaving reviews expect insuarance companies to drop everything theyre doing, and run them a check immediatley in the mail. If you buy the cheapest insurance coverage you get the cheapest results... This company has always answered my calls, kept me updated and provided great service. Ive never had a "great" insurance company experience until unum this company is definetley top of the line.

★☆☆☆☆ 1.0 Natalya Gazizov · Oct 2025

UNUM terrible customer support. I do not recommend this company. They seem friendly upfront and then when you need something they deny everything.

★☆☆☆☆ 1.0 Jen Hodges · Mar 2019

Due to a mistake that Unum made, my husband and I had to pay them back over half what they paid out to us when he had to have back surgery and was out of work. The right hand has NO idea what the left hand is doing at this company. I will say that the reps I spoke to were very kind, but that is literally all this company has going for them. It would honestly have been easier to not have to worry about the piddly little amount we did receive and just not even deal with them. If your job offers an option to opt out- I would, and just take money from your paycheck and put it in savings for when you need it. It's honestly not worth the hassle.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyCorporate campus

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This listing is informational. Contact the business directly to verify credentials, services, and availability.