Thurston Family Insurance, LLC

Billings, MT · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Billings
#12
of 84 insurance agents
City Percentile
65%
rating percentile
Address
Thurston Family Insurance, LLC, 223 Shiloh Rd Unit 6, Billings, MT 59106
Phone
(406) 534-0133
Website
www.thurstonfamilyinsurance.com
Status
Closed · Opens 9 AM Mon

Thurston Family Insurance, LLC is an insurance agent located in Billings, MT. It is one of 84 insurance agents listed in Billings. Its 4.9-star rating is above the Billings city average of 4.5 stars. It ranks #12 of 84 insurance agents in Billings. There are 10 photos associated with this location.

About Thurston Family Insurance, LLC

Thurston Family Insurance is a family and veteran owned company that focuses on care, quality, and the overall well-being. Most insurance companies focuses on numbers. With our insurance company we want to educate you and customize plans that work... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Silver Star · Feb 2026

It"s rare to find an insurance company that treats you like a person rather than just a policy number. The team at TFI is top notch, always friendly and responsive, honest, and proactive. They make the complicated world easy to navigate.

★★★★★ 5.0 Tami Montgomery · Nov 2025

Very knowledgeable company answered all of our questions kept in contact with us throughout our process of switching our insurance companies. I would recommend this family-owned business to anyone. saved us a lot of money

★★★★★ 5.0 Sue Davis Sherman · Oct 2025

Luke was extremely helpful in finding insurance that saved me money for insurance on my automobile and home. Very pleasant to deal with. Luke was thorough in explaining my coverage.

★★★★★ 5.0 D. L. Duke · Apr 2025

We switched to Thurston Family Insurance to manage our commercial insurance policy after we had a disappointing incident happen with Stockman Insurance in Billings. Stockman didn’t have a person available in the office to make our premium payment when I called in to make the payment, and no one bothered to call me back. We wanted to stay with a local agency, but we needed a more reliable and dependable office to better manage our policy. We were relieved to find Thurston Family Insurance. Everyone in the office is prompt, knowledgeable, and courteous. Thank you for always being there for us and making us part of your family. 💞🤗💞

★★★★★ 5.0 Denise Ogburn · Jul 2024

If you are shopping around, look no further. I consider Vicki and her staff the best in the business. Thurston Family Insurance partners with multiple insurance companies, which puts you in the driver's seat, so to speak. (LOL) This means they can insurance shop for you! What really impressed me recently is their commitment to ensure I continue to receive the best rates. Sarah contacted me a few months before my policy was due to renew to let me know my homeowners insurance was going increase substantially. We discussed my options and she would be in touch. Ultimately, they saved me a BUNDLE on homeowners AND auto. The Thurston staff is also very friendly and helpful, any time I call. I encourage anyone looking for a good agent, who will go the extra mile AND save you money, choose

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.