Texas Farm Bureau Insurance Company

I left information with secretary on auto insurance and house insurance quotes. I was promised an agent would call, but that did not happen. This happened in both the McKinney and Spring Creek office in Plano. I would say that is most unprofessional. If they don’t want me as a client, they should at least return a call. Business must be good. Bye, bye Texas Farm Bureau!

Luis Villareal took care of my entire 4 person family for over 10 years. Adding both of my sons' cars. Then giving me as a divorced woman the same excellent service when our family accounts separated. After covid, customer service from some entities became an unexpected optional experience. Not Luis. He was always responsive. I've been unecessarily sued twice in car wrecks where either I was not driving or did not even own the car or where I did not cause the wreck but was knocked unconconcious by someone ticketed by police for causing the wreck but still sued anyway due to that person's insurance refusing to pay. All in all, Luis and Tx State Farm Bureau has stood by my side, offering me real time guidance and protection as to how to proceed. Not only does Texas Farm Bureau have co

I have been with Texas Farm Bureau for just over 2 years now after a recommendation to use them from a friend. With them, I was able to get a much lower rate for my auto insurance and a lower quote for my house at the time I was purchasing it than Nationwide provided me. I now have 3 cars, my house and my life through them. My agent Drew Pemberton was able to come to my house to meet me to setup coverage on my house and my life. He explained everything about my coverage in great detail, there was no pressure to go one way or another. He just told me both the pros and cons of all the options so I could build my coverage with Texas Farm Bureau my way. Since then, I've had at least 3 friends and family get on-board with Drew and the Farm Bureau.

CAUTION! Texas Farm Bureau Insurance is an absolute nightmare when needing support with their claims process. Dustin Strube’s delayed response time, truly impedes the process. 10/10 highly do NOT recommend this insurance company. You will never receive the service you pay for!

My experience with adjuster TJ Heutzenroeder was nothing short of exceptional. He is an adjuster for Texas Farm Bureau and I am the contractor doing the repairs. TJ was friendly, professional, and did an excellent job explaining the claim process to the homeowner. He is a valuable member of Farm Bureaus team and somebody who deserves the accolades that comes with 5 star service he provides his policyholders.