Suntrust Agency Inc: Allstate Insurance

Jamal is a great human. He really understands the needs of his clients and goes the extra mile to ensure they are taken care of. My family moved out of Philadelphia and I will seriously miss having him as my agent, and I never thought I would say such a thing!

We have been with Allstate for a long time - they hold all our policies for home/investment/car. We have never been anything but greatly satisfied with the service. Jamal Khalife is exceptional and goes above and beyond.

Moved to Philly from Nevada and had the plan automatically transferred. The transition was seamless and the office reached out to get things squared away and provided advice on out of state registration. Policy was $364 /mo due to a technicality with signing a doc within a certain timeframe (I moved and never received notice until I saw my bill and ironically received the mail TWO weeks after the date lol). Their clause stated that it would adjust to said amount but it would have been nice to hear from someone before seeing a $364 bill, but okay, that’s my fault- I paid. I drive ONE day a week and although I appreciate the intention behind insurance, having maxed coverage seemed excessive (considering I have a private car port I park in, in center city philly) I got a new policy with th

I cancelled my policy in November through a phone call and an email through your website. But you tell me that I cancelled in January. This is not acceptable. If you cannot check the emails through your website why would you even have that as an option. Now I'm being extorted by your company!

Jamal is the most professional, patient and experienced insurance professional. Highly recommend his services and consultation! 5-star!