Steele Insurance Agency- Montpelier Virginia

My husband and I both switched to Erie a couple weeks ago with Jennifer. She was amazing in making the process simple and smooth and went above and beyond to make sure we were satisfied. She is amazing and I definitely recommend!!! She is the sweetest person you’ll come across ESPECIALLY dealing with insurance people, most of them want to just take your money and go on about their day, not this one.

We just recently switched to Steele insurance agency in October after being with our former agency for 30 years! They made the process as easy as possible, and were ready to answer questions when I had them. I highly recommend them to anyone looking for an insurance agency that puts customers first.

Jennifer was not very nice to deal with. My husband and i both experienced a nasty attitude from her and she was not helpful at all. i do not recommend using her.

Betsey Johnson & The Steele Insurance Team have been a wonderful resource for us - first through our Business Policy, and more recently we have moved our home & auto to their group as well after a not so good experience with another firm - We were absolutely thrilled to find someone as thorough and knowledgeable of all aspects of insurance coverage - Betsey took the time to get the details right and explain everything with great care for each area - and more so, has an immense focus on customer service - she brings back the humanity and personal interaction that is rare these days in any business - you aren't just a statistic to her - she truly cares about her clients and it very much shows with the service that she provides. I can't say enough great things about Betsey & Steele - Thank Yo

Ron Steele/Erie insurance is fantastic. I'm not sure how to elaborate on the super interestingness of insurance, so here's my bullet points... 1) I've been with them since I was 16 - so 12 years now. During the most expensive parts of a young adults life (insurance wise) not a single other provider has EVER offered a lower rate. For me they are consistently ~20% lower than other rates I have gotten. 2) In 2008 I crashed my car. I had never spoken to anyone here directly. I called to report it and they were genuinely concerned, and asked several questions just to make sure I was OK. I gave them the other parties insurance, they told me to rest and call if needed. 48 hours later they checked back in to make sure I was OK, all was good. Another 48 hours later they called to say ever