Sherry Reynolds: Allstate Insurance

I replaced my roof out of pocket on November 10 and proactively reached out to ask whether I needed to submit proof of replacement and how the credit would be applied. After speaking with Taylor, I was informed that no documentation was required and that I would receive information regarding the credit. However, when I received my renewal premium documentation in January, I noticed an increase of nearly $400. This prompted me to call again, at which point I was told that the roof age had not been updated and that I did, in fact, need to submit supporting documentation for the work completed. Because I was initially given incorrect information, I was unable to receive the credit for the period between November 10 and January. This is especially frustrating given that I took the initiative

Sherry is very professional, knowledgeable, and transparent about the policies she offer. I definitely recommend, 10 out 10!

Taylor Snively has been a great help; her customer service skills and quick responses is unmatched. If you come here, I definitely recommend working with Taylor!

Good day, everybody. Today, I was introduced to Sherry Reynolds. I couldn't even purchased a auto policy today. She was non informative, money hungry she just passed me along. To the next agent not to mention the agent are NOT Licensed except Dahlia I don't recommend this place at all!!! Don't Come to Allstate. I give Sherry Reynolds a 0 out of 10!! Thank you so much for your help! -Sabrina 😊

I have never been so humiliated in my life. Their front desk staff is very unprofessional, unpleasant and incompetent. I had a cancellation issue that was an Allstate mistake and Dalia was not willing to reinstate as I requested. I was able to find another agent that requested a reinstatement of my 13 year old policy and the results was satisfactory. I would NOT recommend this agent until she updates her staff!