Shelton Lucas - State Farm Insurance Agent

I am extremely pleased with the service I received. My experience has always been exceptional, particularly with the customer service, as they genuinely remember me by name, even months later, and create a welcoming atmosphere. No matter the need or concern, they are always willing to help and answer any questions. If there's ever a service or plan they cannot offer at that time, they openly acknowledge it and connect you with other agencies that can assist. This agency truly prioritizes their clients.

I had questions regarding payment on my policy. & the staff person I believe her name was Brandy, she was very polite, answered all my relevant questions. It's good to have someone at the other end of the phone who is willing to help. Thank you.

Mr. Shelton Lucas and his team Brandy and Marshall are very professional, knowlegable, compassionate and understanding when it comes to making sure they direct you to the right product. They are so courteous when answering the phone and your questions. Service like this is very hard to come by these days. Thank you team Lucas for all you do.

My experience with State Farm was great my agent Brandi was excellent and very sweet. Also took her time in asking questions making sure I had everything I needed. Agin thank you Brandi for an 💯!% customer service

Mrs . Brandy Ross & Mr . Shelton Lucas are very helpful , professional , and proficient towards the state farm customer's . These employees that represent the state farm insurance company , or corporation are outstanding , regarding to meet the customer service needs .