Rainwater Agency-Insurance Specialists

My insurance was coming up for expiration, I called the agent and the insurance both. And told them I will not be renewing. They both said okay no worries. Come renewing time, they charge me, bank charges me late fee, send it to collections. I called the agent and guess what!! Agent was like- oh you dont have proof you called us. Worst customer service ever!!! I used insurify and saved $1,000!!! This place is dishonest and no customer service!!!! I wont be coming back ever here!!!

Well up until last week I would have said they can find the lowest cost auto insurance around... But after last week when I had tried resolving an issue I had a couple weeks earlier... And just never got a call back... I called again just to get very little help and my new insurance co.... dbl the monthly payment price for the exact same type of insurance. When I asked if I could pay more on the premium to get my monthly rate lower, she said they don't do that. I have used this insurance broker for many years.. But I will not be inlisiting their services again after this.

I would HIGHLY Not recommend this insurance broker. I would give the customer service -5 starts if I could. They have screw so many people over an somehow they are still in business. If you are looking to get insured I would recommend looking else where. This company really sucks.

I got the same insurance but changed to this agency. They're the best agency helpful people. I have only had three different agencies in my life. Always Rainwater is the way to go. You'll see

Best place ever very friendly environment! They get the job done quickly with the best quotes around! Shout out to Brittney Jones she is awesome!