Pina and Associates Insurance Agency: Allstate Insurance

My car was Totaled. Two months later I am still being billed to carry insurance on the car even when title was transferred to Alstate. The office insists the claim is still open. Not sure why I am paying insurance on a car I no longer own. No help from the office at all. Refuses to return my call

Wow I liked to give a Big shoutout to Whitney Poole my Licensed Insurance Producer, she was GREAT! Whitney is extremely knowledgeable and kind also extremely patient. She answered all of my questions. Normally I don't make it a habit of switching companies but she was able to convince me on why I should. This is my first time being with Allstate and I hope they are as great as she is. Thanks Whitney for all your help and guidance and staying on top of ensuring we had the conversation because I was thinking strongly of changing companies, so if your in the market ask for Whitney Poole, I will recommend her to anyone looking to change their Insurance Provider, Thanks Whitney Poole! :-)

Outstanding Insurance Agency I had an amazing experience with Pina and Associates. From day one, they took the time to listen and truly understand my needs. They helped me choose the best Allstate policy, explaining every detail clearly and patiently. The whole team is friendly, responsive, and genuinely committed to finding the best coverage for your home, car, or anything you need. I highly recommend this agency — you can trust them to take care of you with professionalism and personalized attention. It’s great to feel so well protected!

Excelent and knowledgeable customer service, very professional.

I wanted to thank Navin Sami for a his great service today. I was in a rush during lunch and unprepared. He was quick and very informative. Despite the hurry I was in he was able to explain everything to me. He was able to save me some money which always good but his service was outstanding. I highly recommend you call and ask for him. Even if you think your Insurance is meeting your needs, it doesn't hurt to ask for a second opinion/quote.