Peter Story - State Farm Insurance Agent

San Antonio, TX · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in San Antonio
#62
of 591 insurance agents
City Percentile
61%
rating percentile
Address
Peter Story - State Farm Insurance Agent, 28120 US-281 Suite 125, San Antonio, TX 78260
Phone
(830) 980-8100
Website
timberwoodparkinsurance.com

Peter Story - State Farm Insurance Agent is an insurance agent located in San Antonio, TX. It is one of 591 insurance agents listed in San Antonio. Its 4.9-star rating is above the San Antonio city average of 4.4 stars. There are 10 photos associated with this location.

About Peter Story - State Farm Insurance Agent

Our mission is … to understand our customers and to help them understand: What they have, what they don't have, & why it's important

Customer Reviews

★★★★★ 5.0 BR Erecting Steel and Fabrication · Nov 2025

I recently set up an auto insurance policy for both my vehicles with Matthew Carlton, and I couldn’t be happier with the experience. He walked me through everything step by step, making sure I understood exactly what my coverage included. Thanks to his expertise, he ended up saving me over $230 a month—a complete surprise on savings Matthew is incredibly knowledgeable, patient, and genuinely helpful. After just a few days of talking with him, he stopped feeling like “my insurance agent” and started feeling like a friend. He even gave me his personal cell number and told me I could call anytime—talk about old-school dedication. That level of availability and care is rare these days. If you’re looking for someone who goes above and beyond, Matthew is your guy. I recommend him 1000%.

★★★★★ 5.0 Cynthia Montez · Nov 2025

State Farm has been amazing to work with for both my car and home insurance. They made bundling my policies easy and saved me money! Anytime I have a question, I get quick and helpful responses. It’s nice to know I’m covered by a team that genuinely cares. Five stars all the way! Cheryl Hemphill is amazing at what she does she was very professional honest and helpful when it came down to bundling my policy I highly recommend asking for her first.

★★★★★ 5.0 Boone Cruse · Nov 2025

Tommy is the absolute best! He not only went above and beyond and called me back right at closing time, but he was so friendly, thorough and professional. His communication was super clear and it was a highlight of my evening to chat with him, which is usually not what you think you're gonna get when you call to talk about insurance! Thanks so much Tommy!!

★★★★★ 5.0 Peggy Gray · Dec 2025

I had the best experience with Tommy, he was patient and understanding concerning my need to change insurance companies. Customer Service is not what it used to be. It was a pleasure to see State Farm support employees like Tommy who naturally took care of me as a customer. Keep up the good work. I look forward to moving and maintaining my business with State Farm. Thank you Tommy!

★★★★★ 5.0 Jan W · Nov 2025

I worked with Cheryl Hemphill who was very friendly and helpful. She took her time to explain things to me that other agents have never spoken to me about. I was able to make an informed decision on what coverage I needed because she took her time to help me, never rushing me to make up my mind. Cheryl is an awesome agent and I highly recommend her if you’re needing insurance services. You won’t be disappointed!

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.