Mt. Franklin Insurance

El Paso, TX · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in El Paso
#15
of 308 insurance agents
City Percentile
66%
rating percentile
Address
Mt. Franklin Insurance, 122 Thorn Ave, El Paso, TX 79932
Phone
(915) 599-2900
Website
www.mtfranklin.com
Status
Closed · Opens 8:30 AM Mon

Mt. Franklin Insurance is an insurance agent located in El Paso, TX. It is one of 308 insurance agents listed in El Paso. Its 4.9-star rating is above the El Paso city average of 4.3 stars. It ranks #15 of 308 insurance agents in El Paso. There are 10 photos associated with this location.

About Mt. Franklin Insurance

Mt. Franklin Insurance is El Paso's largest, locally-owned independent agency serving Texas and New Mexico. We deliver comprehensive personal and commercial insurance products from a number of major and specialty carriers. We are proud to bring you... More

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Liz Calderon · Nov 2025

Account Manager Ms. Lucy Rios is absolutely the best. Her customer service is amazing and she is always willing to help. Any questions or concerns I may have she will go above and beyond to answer or provide me with the best possible solution and in a timely manner. Ms. Lucy is always looking out for my best interest and it is truly appreciated. Thank you Ms. Lucy for the services provided and sincere dedication.

★★★★★ 5.0 Michael Chittick · Jan 2026

Lucy Rios always gets us the best prices for our home and vehicles. If we have questions, she quickly returns our calls.

★★★★★ 5.0 Tom Harmon · Jan 2026

Lucy is very professional and knowledgeable in what she does. She has always helped me in making sure I have the coverage that I need.

★★★★★ 5.0 Sylvia Garcia · Jun 2024

This is my second year working with Lucy on my home insurance. She is very respectful, friendly, professional and courteous . She shows a willingness to help me understand my plan and gives me positive advice. I believe that Mount Franklin Insurance is in good hands with Lucy as part of their team.

★★★★★ 5.0 Lucy Molinar · Jan 2023

My experience with Mt. Franklin has been for about 10 years and has always been great. They handle both my personal and business insurance needs. They are always on top of my renewals and if there are any concerns, they have been addressed within adequate time and in a professional manner. Kimberly Allen does a fantastic job taking care of my business insurance. I am looking forward to our continued association.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyInsurance brokerInsurance companyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.