Mitchell Happ: Allstate Insurance

The agent Drake Kunze cold called me, convinced me to switch then said he couldnt honor the original car quote because of a few speeding tickets. When I said I dont think I want to switch anymore, he pretty much said it was too late. I should have been able to cancel then and there. Not only that but they lied about my home value so that 90% would cover the entire home, but the verbiage on the policy puts the blame on me saying I am the one that selected the value of the home which could cause issues in the future if anything were to happen. Shady business not letting me cancel when he couldnt honor the quote and sketchy verbiage on the policy.

First off it was rather comforting to see so many 1- and 2-star reviews for Mitchell as now I know I'm not alone. Secondly, I wouldn't recommend Mitchell to my worst enemy. He is very dishonest, unprofessional and downright impolite. The insurance cost isn't even competitive to overlook his extremely poor service. Lastly, Mitchell told me he doesn't care about bad reviews which that I actually I believe so I partnered with a marketing firm to create 10,000 mailers for the Omaha/Lincoln area advising others to not work with Mitchell Happ. So, if you are reading this and an insurance competitor let me know and you can use them to build your book of business.

We have been so happy with the switch we made to Allstate Insurance. Not only were they able to get a reduction in what we were spending, but we were able to insure the vehicles at Full Coverage instead of liability only and still pay less. We did all the paperwork electronically and over phone or text. Very convenient. This office has been amazing!

Mitch has been a great insurance agent. He has had my business for the last 10 years. Yes his business has changed a bit as it has grown. I think his assistants could be more customer service driven.

Great people to have when you are going through a confusing time when you have had an accident. Rates are good, I switched from another insurance company and glad I did.