Mike Guerin - State Farm Insurance Agent

Mike Guerin's office increased the homeowner's insurance premium 5 weeks after closing on a home with no justification. When we asked why, the representative at his office laughed and hung up the phone. We have attempted to reach Mike to report this issue 5x, but he never returns phone calls, and his office staff has continued to hang up on us. If you want to be bait and switched by an insurance agent, Mike is your guy. Update: Mike finally called back and confirmed his staff sends out evidences of insurance with premiums that are not real and blamed their underwriter instead for increasing it later on. Other State Farm agents in the area all confirmed this is absolutely incorrect and should never happen. Also, his staff and their friends have now been leaving negative reviews on our comp

Been with this agent for over 10 years. Great agent that is knowledgeable and has 45 years experience in insurance! His new staff is very friendly, helpful and professional. I tell everyone that ask about insurance to call this office.

Switching insurance was simple thanks to Sofia she was so knowledgeable and friendly. She took the time to explain my options and saved me money. Five stars!

State Farm is typically top notch. This agency absolutely misses the mark. They have a customer who wants to rent our Porsche tomorrow. Mercedes told their insured he is not covered. I call them and talk to Brandy, she tells me the same thing. I call State Farm corporate and they tell me he is covered. I 3 way called Corporate in to the local agency and they refused to speak with us and told us they needed permission from customer. I let them know they already discussed their policy with me and she started talking in circles. I then ask her name to which she ignored 3 times, she finally responded “Kaylene” and hung up. The owner Mike is out of town they told me and would call me back Monday. If you’re looking for an agency that is competent, I suggest to look elsewhere. These seem to be la

Always a great experience at State Farm with Mike Guerin and his team of professionals. Customer service is a big priority here always trustworthy knowledgeable and friendly! Highly recommend