Mickey Carney - GEICO Insurance Agent

I never write negative reviews, but this office/agent is absolutely worthless. Can't answer any questions about a homeowners claim denial. Just referred me back to the Homesite office that denied my claim. Also two contacts never returned emails or phone calls. I guess I now I understand why Geico is "cheap," but the savings earned as opposed to using a typical insurance agent wasn't worth the price.

I have been loyal policy holder for many years and it was ok, I had some redundant coverage that nobody explained and than I had couple of troubles with them due to insurance automatically inserting coverage that I asked them multiple times to remove. But later on found out that they cancelled. But when suggesting reinstatement they wanted 30% more money for the same policy. And wouldn't care if I leave. Which I did.

Want to highlight the friendly and professional help I received today from Ajay at this local Naplesnoffice. Very helpful with my Homeowners policy. Thank you Ajay

The lady there who is a manager and Mr Carney were very helpful and realized what a stressful and frustrating situation I had been having with the phone situation. I'll go straight back to them if I ever have a "situation "again. I give the 5 star to the local people, not Geico in general!

These people really frustrate me ! July 21 I’ve send them documents they requested for proof of vehicle and address to their email that 4 different person provided the on July 28! I’ve received a email that they received all documents and they have been ACCEPTED! when I chatted with an agent through the app on the same day they mention that they would send an email to update the policy ! That never happened ! On August 4 I chatted again with another agent about the update of the policy then they told me that they were missing one documents that I’ve sent to the same email they revived the other ones ! She advise me to send another documents which I did on the 5th and they say would take 3-5 to review and this morning I wake up to my policy cancel!! When I called the first person that ta