MetLife

Kansas City, MO · Insurance agency

Rating
3.2/5
★★★☆☆ 3.2
Reviews
17
Rank in Kansas City
#27
of 120 insurance agents
City Percentile
42%
rating percentile
Address
MetLife, 4150 N Mulberry Dr, Kansas City, MO 64116
Website
www.metlife.com

MetLife is an insurance agent located in Kansas City, MO. It is one of 120 insurance agents listed in Kansas City. Its 3.2-star rating is slightly below the Kansas City city average of 4.5 stars.

Customer Reviews

★☆☆☆☆ 1.0 Pachionetta Powell · Jul 2025

SCAM: None of the 3 attorneys listed can take my case because they are overloaded so I am basically being forced to find my own attorney. The client representatives attempted to “make” the attorney(s) to take my case and they still wouldn’t. Okay, Fine. I asked if I could be reimbursed my legal fees and they would only cover between $240-$840 depending it on what type of case I have. So if I can get one of the attorneys in network to take my case, I won’t have to pay anything, but if I have to go outside of the network and find my own attorney- because their attorney are over worked and aren’t taking anymore cases, I basically won’t get my money back for having to go outside the network. . MetLife legal plan is not worth the investment, I invest biweekly towards this plan for the last thr

★☆☆☆☆ 1.0 Anthony Hernandez · Feb 2021

Website availability is that of a windows 95 platform. Asked for assistance getting insurance cards since their online printability is not there. Never heard back or received the documents I requested. Now they sent out a notice that they would no longer provide auto insurance. What a lovely company.

★☆☆☆☆ 1.0 Randy Wright · Jul 2019

Needed help with auto insurance policy. I went to the office with locked glass doors and when the woman came to the door, she handed me a paper with a bunch of phone numbers on it and said she couldn't help me, turned and walked back into her glass palace. She was quite rude. My insurance is paid and I just need my ID cards and a copy of my policy. Will be going to a different insurance provider.

★☆☆☆☆ 1.0 Kelly Balsdon · Aug 2021

They will not respond to me regarding a billing overcharge with payroll deduction. They even blocked me from emailing them. Worst ever

★☆☆☆☆ 1.0 Lauretha Phillips · Feb 2020

The WORSE WORSE WORSE Auto and home insurance company ever.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.