Mass Mutual

Rochester, NY · Insurance agency

Rating
1.0/5
★☆☆☆☆ 1.0
Reviews
1
Rank in Rochester
#109
of 123 insurance agents
City Percentile
11%
rating percentile
Address
Mass Mutual, 400 Meridian Centre Blvd # 101, Rochester, NY 14618
Phone
(585) 241-5200
Website
www.massmutual.com
Status
Open · Closes 8 PM

Mass Mutual is an insurance agent located in Rochester, NY. It is one of 123 insurance agents listed in Rochester. Its 1.0-star rating is slightly below the Rochester city average of 4.5 stars.

Hours

Saturday8 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Freyda Schneider · Oct 2025

My husband and I held our life insurance policies with Vision Financial Group for many years when our Vision rep recommended to us that we REPLACE our Mass Mutual policies with Principal policies instead. We took his advice, completed all the paperwork, and had the monthly premium automatically deducted from our bank account. Unbeknownst to us, we continued to be charged for the old Mass Mutual policies after the Principal policy charges were instituted by Vision. Then our Vision rep passed away. We contacted Vision management to request that our duplicate-policy charges be refunded, as we had canceled the Mass Mutual accounts and should not have been charged. Sam Terrazzino at Vision explained to me that this is not an unusual error, and our rep would have needed to take a second step of

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyInvestment bank

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This listing is informational. Contact the business directly to verify credentials, services, and availability.