Marcella Busto - State Farm Insurance Agent

I wouldn’t have insurance with this company is free. Their customer service is terrible. Horrible. They raised my rates. Fine whatever, they all do that. When I called to speak a little if there was anything they could do they said no and I said that’s fine, I’d have to cancel because I can’t afford what they were trying to raise it to, so I cancelled two weeks early. I asked about a refund and whoever the lady in this office was how much I’d get back and she said she didn’t know, she didn’t have access to that information. So I called the call centre and waited 15 minutes to get through to someone. Which definitely isn’t the longest I’ve waited. But when someone did answer, I asked him the same question and he told me the only one who knew that was the could answer that was my agent. I tr

We’ve worked with Marcella Busto at State Farm for over 20 years. She’s always upfront, makes insurance easy to understand, and helps us choose the right coverage across multiple policies. She also makes sure we’re getting good rates without sacrificing protection.

We’ve gotten insurance from Marcella for nearly 20 years now. I’ve never met Marcella herself. We’ve always worked with Linda who is very efficient and kind. Linda can answer all your questions and help meet your insurance needs. We will always stick with them as long as we have a home in Phoenix.

Marcella helped me tremendously when I had some concerns about my and my sons car insurance. I was very thankful to her for reaching out to me & kindly & patiently explaining things on my policy that I just didn’t understand, therefore I am sticking with State Farm For all my insurance needs. I Appreciate great customer So very much !!! THANKYOU Marcella !!!!!!!

I am just in shock of how AMAZING and beyond her job duties miriam goes for her people/clients/everyone and anyone. Girl. Your work ethic is so superb it's really hard to find that anywhere now a days. I hope you receive the recognition you highly deserve ; because she really helped a family find a place to live for for the next 4 days today. Thank you so much doing what you do for us❤️