Makeda Nichols - State Farm Insurance Agent

We are sharing a redacted image of the actual email we received from the Makeda Nichols State Farm office regarding a homeowners policy non-renewal so others can see it for themselves. The email was so poorly written, vague, and lacking basic identifying information that we initially believed it could be a spoof or phishing message. It did not include a policy number, named insured, or reference to any formal notice, which is alarming given the seriousness of a homeowners policy non-renewal. We later learned that official non-renewal notices come directly from underwriting, not via informal agency emails, and we did in fact receive a formal mailed notice from underwriting weeks later. This raised serious concerns about how this situation was handled and communicated. We contacted Makeda

Hands down the best insurance agency in Mobile. It's really easy to get in touch with them, and everyone I worked with especially Rosie has been super helpful. They are quick to respond, have great work ethic, and eager to satisfy all your insurance needs. I'll highly recommend them.

Absolutely the easiest and most understanding person I’ve spoken to that helped me understand what I needed to do. I’m foreign and don’t really understand insurance but Liona Smith was so helpful and patient. Definitely recommend her and this location for all of your insurance needs!

We have been clients of Makeda Nichols - State Farm agency since moving to Mobile in 2017. The agency was recommended by our realtor, and we have been most grateful for that recommendation. The office staff is unfailingly helpful and responsive, making excellent recommendations for homeowners, rental dwelling, vehicle, life and other insurance needs. We generally work with Nikolina Nonkovic who is a wonderful and most professional representative for the office.

After having kids I decided to consider a life insurance policy in case something would happen to me, my kids would be atleast financially ok. Wasn’t sure where to start. I called State Farm and spoke with Falon at the office she was great. Guided me through the entire process helped me decide which would be best for me. Great professionalism! She didn’t try to push something that I didn’t need. Very straight forward, very knowledgable. Great help! I even switched my auto insurance to State Farm. Would absolutely recommend Makeda Nichols State Farm to anyone!! Great service