Mai Naovalath - State Farm Insurance Agent

I am very impressed with Tai Le and Mai. From the moment I contacted their office, they were friendly and prompt in their responses. They patiently explained various coverage options, ensuring I fully understood the details. Their professionalism and welcoming attitude made everything easy and got the best rate. Great people, would recommend and definitely work with them again. Thank you!

If I could leave a ZERO, I definitely would! I cannot believe the experience I have gone through with trying to get our roof replaced!!!! It has an active leak and I have siding (facia) peeling off my house! State Farm adjusters have stated multiple times, and against building code per the department of labor, that my roof can be repaired and they want to put mismatching shingles on my roof to provide a “bandaid” type of fix or repair!!!! I have been dealing with this for over a YEAR now and I cannot believe it, especially watching all my other neighborhood homes getting new roofs, people with my same story getting new roofs, and all the while I’m being told mine is not able to be REPLACED!!!!

State Farm has been very easy to work with. I usually work with Tai when I need changes made to my policy, and he has been very helpful and responsive Everytime. Tai, I'd give you four thumbs up but unfortunately I only have 2.

Just found out they are raising my home owners insurance 50%! Apparently they are doing this to everyone. Watch out and shop around. It should be illegal for insurance companies to raise prices that much. Would not recommend.

Been with State Farm agent for over 5 years and the service I receive is excellent. They always are ready to help with anything I need and get it done in a timely manner.