M A Damstetter Inc

Lackawanna, NY · Insurance agency

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Lackawanna
#2
of 2 insurance agents
City Percentile
0%
rating percentile
Address
M A Damstetter Inc, 3064 South Park Ave, Lackawanna, NY 14218
Phone
(716) 826-5400
Status
Open 24 hours

M A Damstetter Inc is an insurance agent located in Lackawanna, NY. It is one of 2 insurance agents listed in Lackawanna. Its 4.1-star rating is slightly below the Lackawanna city average of 4.4 stars. It ranks #2 among Lackawanna insurance agents by combined rating and review volume.

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Shauna · Feb 2026

This place is a joke and went down hill after Lorraine left. They are unorganized, sloppy and their communication is awful. I have tried to reach out to Karen on several occasions, and she is never in office. The older gentleman that answered is crabby, miserable to the point where I felt bad I was calling. When Karen did finally get back to me, her tone was rude and honestly, unwelcoming. Is that how you want to run a business? Do you want your clients to feel unvalued, and like a P.O.S for calling you with their needs? Also, why would I want to go to someone who is never there, and takes ages to get back to me? Value your clients. Stop being lazy, miserable humans and get the stick out of your you-know-what. I have had better luck and rates with another agency in the area. Do your resear

★★★★★ 5.0 Jodi Gaines · May 2024

This is the best place to get your insurance. I was getting ripped off from another insurance company and Karen doubled my coverage and lowered my payments. This is an honest, quality place to do business. I recommend Damstesder's with the highest rating!!!

★☆☆☆☆ 1.0 Stacy DeMarco · Jul 2018

Super disappointed. Been trying to get in contact with Karen since Monday afternoon when she said she would run our quote and call me back. I've called and left messages and finally today called again and got ahold of her, only to be told she told me Monday she would call me today (I wouldn't have agreed to this as our current insurance is up now, 3 days after my initial call) and that she would run our quote and call me back in 20 minutes. That was 1 hour and 46 minutes ago. We just want insurance. We aren't trying to be tricky, we aren't withholding information, we aren't doing anything crazy or difficult, we just want car and home insurance...

★★★★★ 5.0 Lisa Troy · Oct 2020

Karen Damstetter is amazing, she will work her butt off for you. Our whole family goes to her so thats 3 different insurance policies she has done for us. I recommend her to everyone I know!

★★★★★ 5.0 Ryan Madar · Feb 2024

I love them, they have helped me out so much and Karen works all day helping others. She also has saved me and my gramma so much money. Please go to her

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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