Luis Rivera - State Farm Insurance Agent

I had an excellent experience working with Daniela at State Farm. She was professional, knowledgeable, and genuinely cared about helping me find the right coverage for my needs. Daniela took the time to clearly explain my options and made sure I understood everything before making a decision. Her responsiveness and attention to detail made the entire process smooth and stress-free. It’s clear she truly values her clients and goes above and beyond to provide outstanding service. I highly recommend Daniela to anyone looking for reliable and trustworthy insurance support!

back in 2023 to 2025 service was great .daniela did a great job taking my payment over the phone..i had 4 vehicles cover under one policies.and i also had home owner ins. then out of no where they decide to start charging me for 3 vehicles under one bill. then charging me for the 4th vehicles on a separate bill .when ask to bill me all 4 vehicles on one policy.they said they were making changes on their policy.there were doing this at all insurance place..ask to talk to mr luis rivera.he was out they did not when he would return .left messages for him to call me .so that we could get this matter resolve.waited 2week never heard nothing from him.. that sad because he being over this office .seem to me he doese not care about the people he service.no text ...no e mail... no phone call c

I would like to specifically recognize Daniela Villanueva, Office Manager at the State Farm office located at 320 Singleton Blvd, Ste 120, Dallas, TX 75212. We have been customers with State Farm for both home and auto insurance since 2023, and the main reason we continue with State Farm is because of Daniela. She handled our home insurance claim very smoothly and professionally at a time when we were disappointed with the support from others. Daniela truly stood out by taking ownership of the situation and ensuring everything was resolved properly. She genuinely cares about her customers and goes above and beyond to help. We greatly appreciate her sincerity, dedication, and excellent customer service. Daniela is an asset to State Farm, and we are thankful to have her as our point of con

I’ve enjoyed my experience with Luis Rivera’s team. They’ve provided honest feedback to my requests and have worked to max out the available price discounts available to my situation. They are also friendly with follow up questions and changes to the policy.

I’ve have had multiple policies with State Farm and nothing but amazing things to say about Daniela. She’s amazing ! she’s very knowledgeable, patient and helpful, this is my first time purchasing insurance as a young adult and at first I was very terrified and confused on what to get and what it covered, but with Daniela’s help I was able to fully understand what everything was and everything it covered. I have had multiple encounters with her and let me tell you this girl is awesome, I hope she is valued because she does amazing work definitely will be going back to Daniela ❤️