Legacy Insurance Brokers

As a first time home-buyer I 'didn't know what I didn't know' and got myself in a serious bind when my premium renewal nearly TRIPLED what my previous policy had been. The financial strain was extremely overwhelming - but not after I contacted Legacy to help! Suzanne was absolutely amazing. She met with me for more than an hour to provide the knowledge and education I needed on insurance and factors contributing to my high premiums and strategies for the immediate time and future to help minimize the impacts! I walked out with new, affordable quotes and a much better grasp on the world of home insurance. I have now been a customer of Legacy for a few years and could not be happier with the service! My premiums have stayed consistent and communication is always proactive when there are any

I’m very disappointed with the recent service I received from Legacy Insurance Brokers. Suzanne helped me with my homeowners insurance, and while things started off going well, they quickly took a turn for the worst last year. She was quick to gain my business, but as soon as I faced an issue, she became increasingly difficult to reach. Whenever I needed assistance, she was either “too busy," sick, or completely unavailable. This was over a 6 month period. 6 months I gave to be patient and fix this... This lack of support ultimately led to a nearly $10k forced policy after I was unknowingly dropped by my carrier this past summer. (No claims and I don't live on the water, so unsure why I was even dropped in the first place, and never got an answer to that either). My mortgage company requi

The is a pathetic insurance agency. They could not even cancel a simple renters insurance policy. If you choose this insurance agency, then you better be prepared to do all the work with the insurance company regarding your policy. If there was a way to give a negative rating, I would.

Suzanne is dedicated person and has gone above and beyond to get me the best insurance and affordable pricing. I am grateful for her service. I highly recommend Suzanne to others and for myself for all insurance needs.

I wouldn't recommend this insurance agency to anyone looking for home insurance. My agent was unresponsive and unable to clearly communicate what the insurance company was requiring me to fix. It took multiple weeks of back and forth before I got a response that they were just going to get me a new insurance policy. As a result, they bound me to a new insurance policy, and then did not give me any information regarding the policy or how to pay and thought it was all taken care of, until I got an email stating that it was cancelled due to failure to pay. I'm sure there's other people with better experiences, but I sure didn't have a good one! Communication is key in this world, and I sure didn't get any!