Keith Hargrove - State Farm Insurance Agent

This State Farm has been fantastic but Becky specifically is absolutely wonderful to work with. She is always extremely responsive, helpful, and takes the time to answer any questions we have. It’s clear she truly cares about her clients and making sure everything is handled quickly and correctly. Great customer service like this is hard to find these days, and we really appreciate all the help Becky has provided. Highly recommend working with her if you need insurance assistance!

I had an amazing experience working with Conswayla at State Farm! She was incredibly knowledgeable, patient, and thorough in helping me find the perfect car insurance quote. Not only did she explain all my options clearly, but she also made sure I got the best coverage at a great rate. Her professionalism and genuine care made the entire process smooth and stress-free. I truly appreciate her dedication and highly recommend her to anyone looking for top-notch insurance support!

I sent this email and still never heard from them.... this was my experience with them. State Farm Team, I am writing to share a concern regarding one of your agents, Conswayla. When I first became a State Farm customer, she was extremely helpful in ensuring I received the best possible savings. Because of that positive experience, I would often request to speak with her directly when I called. I am not sure if this caused any issue, but over time it appeared that my calls were consistently transferred to other representatives. That was completely fine with me. However, during a conversation this morning, I experienced an interaction with Conswayla that I found unexpectedly rude and unprofessional. Her tone toward me was unusually strong and dismissive, and it gave the impression that s

Keith is the best! He is very patient, answered all of my questions and he is very nice. I talked to Cindy, a couple of days later, and was very helpful and nice.

Conswayla was great to work with for both our auto and life policies. She was knowledgeable when it came to answering our questions regarding IUL policies and protecting our assets.