Keith Brooks Agency - Horace Mann Insurance Co

If teachers or whomever is seeking insurance I suggest never ever go with this Agency. Here is my story and some might agree some might disagree. My first issue was when we filed a claim on my truck, last August of 2024 in still to this day my truck has not been fixed or anything. Myself and wife have contacted this company over over and over again. The check was mailed out 4 times in never made it where it was to be. So we basically gave up till today when we had to file another issue on the home side. Well one of the agents by the name of Garrett was help in decide to have in attitude and lied saying that the check was going to be mailed out through FedEx overnight by the claims department. Also stating that the claims department called my wife which they didn't. Garrett decides to have

Charlene is awesome!!! Would recommend to everyone but they only service teachers I'm pretty sure. Use them for my home and cars and couldn't be happier.

Keith and his staff are great to work with

Good people who care. Every one of them.