Keith Brooks Agency - Horace Mann Insurance Co

Lafayette, LA · Insurance agency

Rating
4.0/5
★★★★☆ 4.0
Reviews
4
Rank in Lafayette
#36
of 106 insurance agents
City Percentile
22%
rating percentile
Address
Keith Brooks Agency - Horace Mann Insurance Co, 112 Chaplin Dr, Lafayette, LA 70508
Phone
(337) 232-3678
Website
agents.horacemann.com/keithbrooks

Keith Brooks Agency - Horace Mann Insurance Co is an insurance agent located in Lafayette, LA. It is one of 106 insurance agents listed in Lafayette. Its 4.0-star rating is slightly below the Lafayette city average of 4.5 stars. There is 1 photo associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Cory Roy · May 2025

If teachers or whomever is seeking insurance I suggest never ever go with this Agency. Here is my story and some might agree some might disagree. My first issue was when we filed a claim on my truck, last August of 2024 in still to this day my truck has not been fixed or anything. Myself and wife have contacted this company over over and over again. The check was mailed out 4 times in never made it where it was to be. So we basically gave up till today when we had to file another issue on the home side. Well one of the agents by the name of Garrett was help in decide to have in attitude and lied saying that the check was going to be mailed out through FedEx overnight by the claims department. Also stating that the claims department called my wife which they didn't. Garrett decides to have

★★★★★ 5.0 Dennis Hall · Jan 2017

Charlene is awesome!!! Would recommend to everyone but they only service teachers I'm pretty sure. Use them for my home and cars and couldn't be happier.

★★★★★ 5.0 Jim Jolley · Dec 2021

Keith and his staff are great to work with

★★★★★ 5.0 Chris Daigle · Jan 2019

Good people who care. Every one of them.

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.