Johanna M. James: Allstate Insurance

A total pleasure, from start to finish. The understanding and service are second to none. These agents are who you need to have if you want to be in good hands

Johanna James and her team have been incredibly helpful over the years that we have had insurance through them. They are friendly, organized, and efficient. I would highly recommend Johanna James Allstate to friends and family.

I had insurance with them for years. Finally switched and found huge savings with another company. When I cancelled my policy they did not cancel it and I was unaware and I have been dealing with cleaning it up for 6 months. Then when it was back dated and cancelled it was incorrectly put in for the wrong date. I am literally paying for an error on their part. When there is a problem no one is able to help or figure it out. Just got a bill from a creditor that Johanna told me would be figured out. Anyway, shop around and when you cancel, send an email and a certified letter to Johanna James.

Johanna has been one of the most professional, easy to work with agents I've ever come across. She is always prompt, knowledgeable and HONEST. 100% recommend letting her look at your policies to see if she can help you get better coverage and save some money while you're at it!

My wife hit a deer the night before Thanksgiving. The car is beat up, but everyone is ok. After everybody calmed down, I sent one text to Cheryl Huesken @ Johanna M. James: Allstate Insurance, and I started the claim online. That's literally the hardest we've had to work. On the next business day, Cheryl and I were on the phone, and then she spent her day getting us set up for the rental, the body shop, and the tow. When the first tow fell through, she was once again on the phone getting the second one set up. She's texted every day of the process to check in. Our only responsibilities so far were making sure the tow truck driver got the key and getting my wife to the rental car. It's been COMPLETELY stress-free. (For the introverts - We haven't had to make a single phone call! We've bee