J W Webb - State Farm Insurance Agent

Worst Experience & Customer Service! Only gave 1 star, because 0 was not an option. Due to error and lack of follow through from agent my auto draft was not set up. Took initial payment and admitted she forgot to send preauthorization form, so the next payments weren't drafted. Finance companies charge an absurd amount for forced place insurance. JW Web refuses to resolve their mistake by allowing me to pay and send finance company proof of no lapse. I pay $130 a month for ins. Now I'm being forced to pay $1800 for two months. I guess customer service and accountability do not exist here?! How do you let someone else pay for your mistake??

Sara helped us tremendously. She helped with four vehicles we were over paying on for years. The amount of savings are out of this world. Thank you Sara! Continue to do a great job.

Very knowledgeable employees with the emphasis on customer service in helping their policy holders .

Sandy Engel was super! Got a great deal, and extremely happy with the coverages and policies I choose!

JB Web's team is very professional and committed to providing excellent services to their customers.