Insurance Management Services

Amarillo, TX · Insurance agency

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Amarillo
#43
of 150 insurance agents
City Percentile
22%
rating percentile
Address
Insurance Management Services, 731 N Taylor St, Amarillo, TX 79107
Phone
(806) 373-5944
Website
imstpa.com
Status
Closed · Opens 8:30 AM Mon

Insurance Management Services is an insurance agent located in Amarillo, TX. It is one of 150 insurance agents listed in Amarillo. Its 3.3-star rating is slightly below the Amarillo city average of 4.5 stars.

About Insurance Management Services

Since 1983, we’ve helped businesses take control of their healthcare plans, offering lower costs, better coverage, and personal support when employees need it most. As a third-party administrator (TPA) with over 40 years of experience, we specialize... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 David M · Oct 2025

Good luck and get ready for the multitude of headaches you will have to endure because they have zero organization or accountability within their company. It's all glitz and glam in the beginning but get ready for the bumpy ride. There is definitely better elsewhere, shop around. Edit: Their accounting department has major issues. We started hand delivering payments because their accounting department will sit on checks until the payment is past the due dates. We were mailing the payments to them a month early and they managed to mess that up. Now that we are hand delivering, getting receipts and still paying a month early they have somehow managed to put our account 2 months past due. Called them "again" and they said it was their fault "again." Mr. Willingham, your accounting depar

★☆☆☆☆ 1.0 Larissa Lowrance · Mar 2026

The absolute worst insurance I have ever encountered. Being self pay anywhere is cheaper than this garbage. High premiums, and nothing and no one is covered. How convenient.

★☆☆☆☆ 1.0 Kristen Pesina · May 2024

Worst insurance I have ever had. Doesn’t cover anything and the premiums are ridiculous. Unfortunately it’s the only insurance my job offers. Will be looking elsewhere as soon as I can. Do not recommend and beware!

★☆☆☆☆ 1.0 Lily Wright · Jul 2025

Worst insurance company to deal with! They really need to make a pay online option instead of sending a check and hoping it gets to them & then wait longer for them to update your card.

★☆☆☆☆ 1.0 Susan Rogers · Mar 2025

Worst insurance I’ve ever dealt with! Drag their feet won’t pay. Blame the doctors instead of just paying the claim that they should be paying. Worst insurance I’ve ever had in my life. Run away from them.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.