Heritage Insurance Agency LLC

I want to share my experience with Heritage Insurance, and I can confidently say that it has been exceptional. From the first moment I took out my policy, the process was clear, simple and very well explained. The customer service team has always been very professional, available to answer any questions that arose and very friendly at all times. I had to use my insurance recently, and the claim process was quick and efficient. The speed with which my case was resolved gave me a lot of peace of mind, and I felt supported at all times. In addition, the follow-up after the resolution of my claim was impeccable, making sure that everything was in order. What I value most about Heritage Insurance and Charles my agent, is their transparency and commitment to their customers. Not only do they

I recently moved to Naples and was referred to Charlie by a mutual business contact. After being an insurance agent myself, she knew exactly what I would be looking for in an agent and she certainly got it right! Charlie and his staff are professional and have provided excellent service, which is truly hard to find these days! I highly recommend Heritage Insurance for all your insurance needs.

Heritage Insurance is a highly professional agency and Charles "Charlie" Dorta is one of the best Insurance Agents I have ever worked with. As a Real Estate Agent, I not only have my own insurance with him, but I put my parents with him and many of my buyers as well. The best part of using Charlie is that you know that he isn't just trying to make a sale. He is doing what's best for you and giving you the best coverage at the lowest cost possible. Give him a call!

I can't recommend Charlie and the team at Heritage Insurance enough! We have trusted them with numerous personal and business insurance policies over the past 15 years, and they have always been an absolute pleasure to work with. Their integrity and professionalism is unmatched in their industry!

Outstanding service, knowledge, and all-around great people to deal with. I was so thankful to have a real agent in the aftermath of Irma, when all my friends who bought policies online had nothing but an 800 number that was constantly busy. While they spent weeks trying to contact a human about their claims, Charlie was a great asset.