Gray & Gray West Insurance

Jacksonville, FL · Insurance agency

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Jacksonville
#91
of 272 insurance agents
City Percentile
49%
rating percentile
Address
Gray & Gray West Insurance, 7812 Normandy Blvd, Jacksonville, FL 32221
Phone
(904) 781-9280
Website
www.grayandgrayins.com

Gray & Gray West Insurance is an insurance agent located in Jacksonville, FL. It is one of 272 insurance agents listed in Jacksonville. Its 4.6-star rating is above the Jacksonville city average of 4.4 stars. There are 6 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Daneila user · Feb 2026

She was very polite and even somewhat informative, but nice doen't equal quality. The rate she quoted was rediculous, over $200 for deposit and monthly each, and all she could say was Floridians are used to paying this much. That's Absolutley unprofessional and Completley unacceptable, and patenley FALSE. I deserve better and so do you. I found everything I wanted and needed, professionalism, honesty, afforadibility @ Acceptance. See my review on them.

★★★★★ 5.0 Porter · Nov 2025

Angie with Gray & Gray West is very knowledgeable and helped me get a policy cheaper than I was supposed to pay originally. I highly recommend for all your insurance needs!

★★★★★ 5.0 Kristina Hauer · Mar 2025

My parents have been dealing with Kim for atleast 10 years now and sometimes I’ll have to call in to get a copy or ask a question and she has always been so sweet and so helpful to my parents and myself and my parents are a lot! They are older and ask a lot of questions lol and she will let them ask away and is so sweet to them! And everytime I’ve needed her help she jumps right on it everytime I needed something as soon as I would ask within 2 mins i would get a email not only is that rare for any company but she always so sweet about it she needs to be the manager bc she is such a great hard worker and gets things done so fast you will be in and out dealing with her

★★★★★ 5.0 Kyra Davis · Dec 2023

Kim was great! She was there alone for a bit today but she was still friendly, and verrry helpful! Energy was great.

★★★★★ 5.0 Tim Coker · Jan 2018

They helped my friend out of a bind. She is a first time vehicle owner and has had her license less than a year. I tried to put her on my policy, but the price was astronomical. Gray & Gray sat down with us, reviewed numerous insurance carriers with us. My friend and I drove off not just with her new vehicle, we drove off with an affordable policy as well.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.