Grant Scofield - State Farm Insurance Agent

Urbana, IL · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Urbana
#2
of 5 insurance agents
City Percentile
50%
rating percentile
Address
Grant Scofield - State Farm Insurance Agent, 1405 E Florida Ave, Urbana, IL 61801
Phone
(217) 384-5727
Website
www.grantscofield.com/?cmpid=K2RR_blm_0001

Grant Scofield - State Farm Insurance Agent is an insurance agent located in Urbana, IL. It is one of 5 insurance agents listed in Urbana. Its 4.8-star rating matches the Urbana city average of 4.7 stars. It ranks #2 among Urbana insurance agents by combined rating and review volume. There is 1 photo associated with this location.

About Grant Scofield - State Farm Insurance Agent

We strive to offer the very best customer service in town, while guiding you to have to proper products in place for your needs. With a focus on Auto, Life, Home, and Renters Insurance, we have products that can help all customers with their needs.... More

Customer Reviews

★☆☆☆☆ 1.0 Jessica Sempek · Feb 2025

Very disappointed in the customer service provided by this office. I have tried now since December 2024 to discuss cancellation of my policy due to a major life change. When I finally heard back from the office after multiple messages, I learned that they just outright cancelled my policy immediately,. (Note - I had also contacted State Farm directly with no response.) Took multiple phone calls and messages to have the policy reinstated so my coverage would not lapse and identified a specific date I would terminate the coverage. Now I just received an automatic renewal notice and promptly called the office and left a voicemail (11:22 am) and also texted the office (11:28 am). I have never spoken to the actual agent, just his office staff. I overlooked the lackluster communication that I ha

★★★★★ 5.0 Maria Adams · May 2019

I absolutely love the personalized care I receive from the staff at Grant’s office. If I’m not on it, they certainly are. It’s as if I’m their only client. Always friendly and never too busy to chat a second. Thank you to all, especially Mrs. Sadie Shell. She goes the extra mile to give the best service & Insurance packages that are appropriate for my needs. Give them a try and you’ll note the same experience immediately!

★★★★★ 5.0 Justin Webb · Aug 2020

I cant say enough how wonderful the team at the Scofield office is but the person in particular is Sadie. She has been beyond helpful with everything helped lower my rate overall signed me up for super cheap life insurance plus when I had to deal with some money troubles still made sure my policy was still active plus was very understanding. The best insurance office I have ever dealt with ever. They got me for life I even got the homies signing up for insurance through them as well. Just overall amazing experience. Give Sadie a raise she deserves it.

★★★★★ 5.0 Janet Larimore · Mar 2019

Grant Scofield and his staff have provided me with excellent customer service! They are very helpful and knowledgeable for all insurance needs! Staff helped me with vehicle, home and life insurance details. Grant also spent time with me explaining a lot of information on how or what to do on rolling over a pension plan. Very happy with service and Thanks very much for helping me!!

★★★★★ 5.0 Seth Castle · Jan 2020

Grant and his team of professionals have provided me with insurance coverage for many years now. The customer service this office provides is second to none, and I wouldn't shop anywhere else. Grant understands the challenges that may arise in everyday life, and he's always available to assist with any questions I have about my coverage/policies. Thank you for great service!

Accessibility & Amenities

✓ Online Appointments ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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