Fred Loya Insurance

The Colony, TX · Auto insurance agency

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in The Colony
#5
of 13 insurance agents
City Percentile
17%
rating percentile
Address
Fred Loya Insurance, 5000 Main St Ste 228, The Colony, TX 75056
Phone
(214) 469-1545
Website
www.fredloya.com
Status
Closed · Opens 9 AM

Fred Loya Insurance is an insurance agent located in The Colony, TX. It is one of 13 insurance agents listed in The Colony. Its 3.4-star rating is slightly below the The Colony city average of 4.7 stars. It ranks #5 among The Colony insurance agents by combined rating and review volume. There are 2 photos associated with this location.

About Fred Loya Insurance

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Hours

Saturday9 AM–2 PM
SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Renee Logan · Mar 2026

Fred Loya Insurance are insisting that we pay for damages caused by their client, who has clearly admitted fault. Me and my wife will not be manipulated into accepting the financial burden for someone else's actions or covering expenses that are not our responsibility. What is the purpose of having an insurance policy if it fails to protect us against these claims? This situation is blatantly fraudulent, and we will take a stand against it. We have thoroughly researched Fred Loya Insurance and uncovered a pattern of misleading practices that cannot be ignored, troubling history of deceptive practices that must be addressed immediately. It is imperative that you put an end to this corruption and serve your customers with integrity. We're expecting Fred Loya Insurance to take responsibility

★★★★★ 5.0 Firehouse Movers · Oct 2024

Windy was awesome ! Fred Loya Insurance offers outstanding service! Their pricing is very competitive, making it easy to find coverage that fits my budget. The customer service team is friendly, helpful, and quick to address any questions or concerns. On top of that, the entire process was fast and efficient, making the experience smooth from start to finish. Highly recommend Fred Loya Insurance for anyone looking for great value and top-notch service!

★☆☆☆☆ 1.0 Batool Qasem · Nov 2024

The absolute worst experience, incompetent agents with zero customer service. I walked in wanting to add to my policy and walked out canceling it after 7 years. StateFarm was just a 2 minute drive, they were so good that i purchased two insurance policies from them.

★★★☆☆ 3.0 Freddy Adrián · Apr 2025

Support is available in both Spanish and English, but the customer service feels impersonal. Responses often seem obligatory rather than genuinely helpful.

★☆☆☆☆ 1.0 Ady T · Mar 2023

Horrible service. I went there to check prices and was greeted by no one, there was only one girl working there that saw me and did not acknowledge me at all. No "hi" no "be right there with you" nothing just her dumb face looking at me and then back at her computer. She had a customer but you could still acknowledge someone... anyways, the place looks like they will take your money and disappear tomorrow... they say a pic is worth a thousand words, so here it is...

Accessibility & Amenities

✓ Identifies As Latino Owned ✓ Onsite Services ✓ Online Appointments ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Gender Neutral Restroom ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Credit Cards ✓ Debit Cards

Services

Auto insurance agencyInsurance company

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This listing is informational. Contact the business directly to verify credentials, services, and availability.