Farmers Insurance - Bertin Santibanez

Plano, TX · Insurance agent

Rating
3.7/5
★★★★☆ 3.7
Reviews
9
Rank in Plano
#46
of 122 insurance agents
City Percentile
33%
rating percentile
Address
Farmers Insurance - Bertin Santibanez, 230 W Parker Rd Ste 200, Plano, TX 75075
Phone
(972) 905-3588
Website
agents.farmers.com/tx/plano/bertin-santibanez?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MTU0NzE1OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
Status
Closed · Opens 10 AM

Farmers Insurance - Bertin Santibanez is an insurance agent located in Plano, TX. It is one of 122 insurance agents listed in Plano. Its 3.7-star rating is slightly below the Plano city average of 4.2 stars. There are 4 photos associated with this location.

About Farmers Insurance - Bertin Santibanez

Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Plano, TX area since 2012, I can help you understand your coverage... More

Hours

Friday8 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Louann Smith · May 2025

NO RESPONSE AFTER EMAILS AND PHONE MESSAGES REGARDING CHANGES TO MY POLICY. NEVER HAD SUCH TERRIBLE SERVICE IN MY LIFE.

★☆☆☆☆ 1.0 Cesar Franco · Jul 2020

I have been with Farmers Insurance for so many years now. Dealing with a lady but she no longer works at this agency. Now, dealing with agent Bertin Santibañez, he is by far the most unprofessional, not responsive person I've ever met! When you're trying to talk to him over the phone he interrupts you letting you know that the way they do business! Farmers is a good insurance but please do not deal with this person or this agency they are very unprofessional. Stay away!!! My insurance increase Buy $51 overnight without a reason. My credit is great, I have zero accidents, my record is absolutely clean & I'm paying over $312 for insurance on a new tundra. After doing more research I noticed that the average cost for my insurance is no more than $208/mo I immediately called "my agent" Bertin

★★★★★ 5.0 Bertin Santibanez · Sep 2016

We're here to help with a smile. All my staff is fluently bilingual and professionals. All walk-ins are all welcome, or you can email us call us, we always welcome you to our agency.

★★★★★ 5.0 Martha Anderson · Sep 2016

an excellent explanation of coverages and information of each of the policies, this agency took the time for all y debts and answer all my questions. excellent customer and claim service. highly recommended

★★★★★ 5.0 Delia Mendez · Feb 2023

Great customer service Professional agents and great explanation of my new policy

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agentAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.