Dung Son: Allstate Insurance

This guy is bad as he took money from my account of $2114.41 and he don’t pay back for one month. Nothing. Because we buy the insurance for business and now we trying to get money back. Beware of this guy

I cancelled my home owners insurance policy with Dung last July. I informed him I was cancelling and then 3 months later he billed me $182 for 3 additional months of coverage. I wrote him and sent him additional documentation to remove this charge. He did nothing and I am still getting this bill even though I emailed him documentation that I had other insurance for that period. He claimed that he fixed it and then 2 months later I get another bill. from collections. When I called Allstate they told me that he never reported to them that I had a new policy. He is very dishonest. I would recommend avoiding doing business with Dung and his insurance office.

I have been Allstate customer from 2013. Dung Son agency is very customer oriented and provide good explanation for all my policies.

My agent help me explain in Khmer so I can understand the coverage better. Dung Son is the best agent in town.

Honest good business respectively another trip to the agency another successful experience, 2024 I highly recommend