Direct Auto Insurance

I spoke with Ariel and I must say, her customer service skills are impeccable, very top tier. She is an asset to the company. Very patient, positive and reassuring. If I could give her ten stars I would!

Frances was very thorough and diligent in breaking down my policy and options, for me. She stuck with me even after the service started acting up.

Never in my life have I ever experienced a customer service representative this AMAZING.! Ariel Groomes Sales and Service Agent BU1644 was the woman that helped me through every issue I had and made sure to stay connected with me to resolve my issues. Didn’t leave me in the dark about anything. All I know is more places need more workers like her. #GIVEARIELARAISE.!!

Ariel was so knowledgeable, very informative and also very very sweet. She made the sales process very easy , she related to me as a Real person it stopped feeling like a sales call at one point she was THAT AMAZING….if you are listen to this call you will understand exactly what I mean she was everything. Thank you for making me a customer yall owe it to this young lady , I was shopping around all day and this by far was the best and last call I had to make.

I’ve had a stressful last 2 months trying to find auto insurance affordable for young drivers and agent Sybil Warren went above in beyond in providing me with the upmost lively custom service. Will be recommending direct auto insurance to my peers.