Dick Franklin - State Farm Insurance Agent

I have been with Dick Franklin State Farm, literally, for decades. I have never had any problems, feel their rates actually cover what is being insured and that they will be there when disaster strikes. My agent, Lucretia, provides excellent customer service, always answers any question or concert that I have in a timely manner and is a pleasure to deal with! I highly recommend.

We were looking into switching our Auto insurance in order to save money and Marcie has gone above and beyond to help us! We appreciate her excellent communication, professionalism, and expert advice. It is obvious that she sincerely cares about people, and we are thankful to now have our vehicle insured through State Farm!

The service provided by Marcie Smith-Churchill was absolutely amazing! From the moment we connected, she was personable, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly, answered every question with patience, and made the entire process smooth and stress-free. Marcie’s professionalism and friendly approach truly set her apart — it felt like working with someone who cared as much about my peace of mind as I did. I can’t recommend her highly enough!

Dick Franklin Agency and my agent Marcy was very thorough and exceptionally patient with me. Being new to Florida the laws for Auto and Property Insurance are much different. Marcy answered all my questions and explained everything clearly. Marcy was available via phone which I prefer over email. Bonus; I was able to secure an auto policy for $81.23 per month versus $165.81 per month in Minnesota. Same SUV, and the same coverage. Soon I’ll be adding Golf Cart Insurance, in place of Snowmobile Insurance! I’m one satisfied customer.

I have been with StateFarm since 1984. I have always gotten the very best service!! I had a review of all my auto and home insurance today with Marcie and not only did we do alot of update but she even gave me things that would save money. It was a great meeting. Can’t say enough great things about StateFarm and Marcie.