Cravens-Warren

I was directed to this insurance agency through the Dave Ramsey ELP site. When I called, I spoke with a woman whose name I don't remember, and I found her demeanor quite rude. According to her, I am not allowed to request an ELP service because they have to keep calling me every time I make a request. She also claimed that they are the only local provider in my zip code and that it’s their territory, which is not true since another local provider had already contacted me. When it comes to shopping for home and auto insurance, I want at least three providers to compare. The agent seemed annoyed and entitled, expecting me to wait solely for them. I have been using the ELP service for years and have always had positive experiences, but this is the first time I've encountered such poor custo

I am upset because I had a very strong referral for this company but when dealing with someone other than Ashley, the service just isn't ideal. Don't laugh at people's business and please don't give a time frame for follow up as "shortly" and then take more than 4 hours to respond with "we will have someone email you"

Jessica Wichers is outstanding! I went through the Dave Ramsey ELP and to be honest I wasn't sure what to expect. I was expecting an agent from like State Farm or Allstate to pop up and we would just do the whole quote and I would then go to 2 or 3 more to shop my rates. I am so glad I was wrong. Jessica was the only person I needed to speak and work with to get rates that I am completely satisfied with. I have never used an insurance broker or service such as Craven-Warren & Co before and I don't know how I have gone this long without doing so. They have earned my support and a loyal customer. Thank you.

There are very few insurance conversations that make you feel refreshed once the dust settles. My recent dealings with Jessica Wichers, Personal Lines Team Coordinator at Cravens-Warren & Company, were one of those rare ones and left me feeling relieved rather than enraged. My family and I are looking forward to the future and the PEOPLE here at CW (Cravens-Warren) can make that future a little more safe and the path there a little easier. Personally, I found Ashley Hart, COO at CW, through Dave Ramsey's ELP program. If this interests you, you'll be happy to know that Ashley has: Attended live Ramsey Solutions events Attended EntreLeadership events Coordinated Financial Peace University class(es) Coordinated Legacy Journey class(es) Coordinated Smart Money Smart Kids class(es) At Crave

So I was directed to the office by a Dave Ramsey site. Called and spoke to Jessica. Wow talk about her being annoyed or something was wrong. She wasn’t very pleasant and that’s as far as I got. Didn’t want to deal with this office if they wake up on the wrong side of the bed.