Crandall & Associates Insurance

San Antonio, TX · Insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in San Antonio
#17
of 591 insurance agents
City Percentile
75%
rating percentile
Address
Crandall & Associates Insurance, 5406 Prue Rd, San Antonio, TX 78240
Phone
(210) 696-8333
Website
www.crandallassoc.com
Status
Closed · Opens 8 AM Mon

Crandall & Associates Insurance is an insurance agent located in San Antonio, TX. It is one of 591 insurance agents listed in San Antonio. Its 5.0-star rating is above the San Antonio city average of 4.4 stars. It ranks #17 of 591 insurance agents in San Antonio. There are 10 photos associated with this location.

Hours

SaturdayClosed
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–2 PM

Customer Reviews

★★★★★ 5.0 Shannon Thatcher · Dec 2025

Through my work, I’ve had the pleasure of collaborating with Carrie Stein from Crandall & Associates for several years, and it’s been an absolute joy. Carrie is always available to answer questions, incredibly responsive, and meticulous in her approach. When I reached out for advice on insurance for my family, she immediately said YES! and got to work finding the best options that fit our needs. What really sets Carrie apart is that she never once pressured us into any decision. Her dedication, thoughtful guidance, and genuine care have truly made all the difference in our experience. I hope you know what a jewel you have! Sincerely, Shannon

★★★★★ 5.0 Allison Moreno · Oct 2025

We’ve worked with Shirley Crandall and the team at Crandall & Associates for nearly 20 years, and they have been absolutely exceptional every step of the way. Their customer service is unmatched: professional, responsive, and always going above and beyond to take care of us. Shirley has become more than just our insurance broker; she’s truly a trusted partner. Her integrity, expertise, and personal investment in our success have given us so much peace of mind over the years. If you’re looking for an insurance team that combines deep knowledge with genuine care and top-notch service, Crandall & Associates is the one to call. Couldn’t recommend them more highly!

★★★★★ 5.0 Marietta Alba · Jul 2023

Crandall & Associates has been the insurance provider for Apartment & Relocation Center for over 20 years. I would only want to use these knowledgeable agents. Now that I am retired and looking for different types of insurance, they have continued to support me in all ways. Shirley Crandall has run a wonderful organization and has treated her employees with the upmost respect. Thank you Crandall & Associates for all you have done for me and my team. Marietta Alba

★★★★★ 5.0 Micah Johnson · May 2020

Crandall & Associates Insurance is a broker that stands out among the crowd. Most individuals like myself don't completely grasp or properly understand all the many complex facets of the insurance system. However, the associates at Crandall make this much easier and with language that you can comprehend. My previous insurance broker recommended poor and inadequate insurance coverage, and they never asked me many questions nor did they encourage me to ask questions. In contrast Crandall & Associates encouraged asking questions and they responded in kind with simple and easy to understand answers. I've worked with dozens of different insurance brokers through out the years, but Crandall & Associates is a breath of fresh air when compared to other brokers. The staff doesn't aggressively try t

★★★★★ 5.0 Andrea Leal · Jul 2022

Crandall & Assoc provide my company's employee benefits and business insurance. Lauren and Jana are the best! Jana is always helpful and timely in her responses. I would recommend Crandall & Assoc to anyone looking for services they provide. UPDATE: Even a year later - Nancy and the team at Crandall & Assoc continue to deliver top-notch service. We truly feel like a valued client and no request or question goes unanswered EVER!

Accessibility & Amenities

✓ Identifies As Women Owned ✓ Onsite Services ✓ Online Appointments ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Lgbtq Friendly

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.