Christopher Smith - State Farm Insurance Agent

Bri was very helpful in providing me a quote and processing the insurance. Great service! I swapped from Progressive after over 9 years and am glad to be apart of State Farm.

Rude customer service. I talked to a lady named bri and she was being very passive aggressive over the phone. I just called for a quote, won’t be doing business here. *edit* Chris has called my number over 35 times in the last 10 minutes. ( it’s 8pm ) He is also mass spamming 5 star reviews to give a false pretense that this is a good agency. The corporate district manager is aware of this agency's behavior. “ response to owner” If you would like my phone records proving I had a 12* minute call with your agency I’m more than happy to provide that. Otherwise, this just goes to show the passive aggressive behavior from this branch. I intended to bundle my homeowners and car insurance and was met with an attitude. Very weird to call someone a lair. Thanks for proving my point.

As a current State Farm customer, I am very disappointed by the unprofessional behavior I am seeing. The agent’s character and conduct both past and present is raising serious concerns about professionalism, judgment, and respect for clients. What is especially troubling was how casually and publicly client-related matters and personal opinions appeared to be handled online. As someone who entrusts an insurance provider with sensitive personal and financial information, this behavior makes me uneasy. Clients should feel confident that their information is treated with discretion and integrity, not used or referenced in ways that could reflect poorly on them or the company. I believe current and potential clients should be cautious and carefully consider whether this level of professional

Unfortunately I have to write this review due to Statefarm not holding their employees accountable. If you choose to get insurance with this agency, expect to be lied to, taken advantage of. And financially abused. I have been directly lied to by this agency and the corporate office above. They do not care about their customers. As soon as I confronted Bri the agent in the office about the lying, She immediately said she will no longer help me. And they take my money but don’t reply or answer their calls. They just continue to say it’s corporate and not them. As they take your money every month. Take your business elsewhere if you value your insurance protection policy coverage and your hard earned money. (Owners reply really shows his lack of professionalism! And the continued lies! I’ve

Bri in Chris Smith's State Farm agency is fantastic! We renewed our real property and car policies, and had some questions as we worked through the details. Bri was highly responsive, knowledgeable about our policies, and super easy to work with. It was great working with her! Thanks, Bri!