Charles Berrouet - State Farm Insurance Agent

Scarlet was a huge help! She took the time to explain everything clearly and made sure I understood my options. I never felt rushed or confused. I really appreciated her guidance and support it made the whole process so much easier. Highly recommend this team!!

Been a policy holder for 7 years, and the team has always been responsive, answered questions, and helped me find the right level of coverage needed. Shout out to Rohan for taking a moment discuss and explain my current policy and what exactly is needed for coverage. Appreciate it!

I had an incredible experience with Herline! She went above and beyond in customizing my insurance policy for the best possible rate and coverage. She comprehensively and honestly answered my questions and explained the specifics — both financial and safety — of my combined auto-renter’s policy. With Herline’s expertise and guidance, we finalized a policy that met my physical, emotional, and financial needs. In a world where “customer service” has a negative connotation, Herline is a diamond in the rough. Not only a master of her work, she went above and beyond the status quo to create a meaningful human connection with me. Though we only spoke by phone, her kindness, patience, and compassionate are palpable. It’s special to have the pleasure of speaking with someone like Herline. In an i

Daja has been a great help! She is amazing! Make sure you ask for Daja for all of your insurance needs! Very friendly, kind and helpful. Always available!

I had the pleasure of working with Daja and she was absolutely amazing. She went above and beyond to make sure I had the coverage I needed. Daja listened to exactly what I needed, and made sure I got the best rate without sacrificing coverage. It never felt rushed or transactional — she genuinely cared about helping me feel secure and taken care of. You can tell she loves what she does and takes pride in making sure her clients are protected. If you’re looking for someone who is dedicated, knowledgeable, and genuinely invested in getting you the best coverage, she’s definitely the one to go to. I’m so grateful for her help and highly recommend her!